Shipping Cost & Policy

We send via courier within New Zealand and by NZ Post overseas. All products are insured and replaced if they don't reach the address you provide at checkout. We try to have the products in stock so can usually send them immediately, if we need to make something we might need one more day on the below delivery times.

New Zealand $5 or free over $100. Rural Delivery $10 or $5 over $100. Signature Required (urban only) $1.50 extra. 

North Island; Overnight delivery. Rural Delivery 2-3 days.     

South Island; Items that can safely fit in an A3 satchel usually overnight. Larger or fragile items that we pack in a carton take 2 days. Rural delivery add an extra day.  

Insurance is through our couriers and they won't cover an item that goes missing after they have delivered it so we offer signature required delivery in urban areas.We advise you chose signature if you're concerned about theft from your letterbox/drop off point.

Australia $12.50nz flat delivery fee regardless of order size or value; 3 -6 working days. Tracked with NZ Post eShip. No Signature required, insurance cover is up to the point of delivery at the address you provide at checkout.

Courier Service is also available at $35 flat fee regardless of order size or value. 2-3 working days. Both Services are with NZ Post. Courier Service requires a signature on delivery.

Rest of the World; price depends on weight of order and is determined at checkout.  6-10 working days. Tracked with NZ Post's eShip. Delivery does not require a signature and insurance is up to the point of delivery. Please email us if you would prefer a signature required service and we can provide a price.

We have set up all of NZ Post's rates so that you get charged the same rate we do. As a rule the more you buy the more the price per item will come down as there is a minimum charge, most of our items are light so shipping on your second, third and fourth items will be very little compared to your first. Eg, even a 50 gram parcel to the USA would cost $17.27nz whereas a 500 gram parcel would cost $23.91nz. Our fur kete bags weigh 90 grams so you'd be able to add 4 more for the extra $6nz. Items like our tiny kiwi magnet only weigh 4 grams! Big cushions are 200 grams and even our bungy sheep with the weighted noise still only weighs 190 grams.